Return Policy

We realize that it is difficult to purchase a dress over the Internet, and we really want you to be happy with your purchase. So please read the return policy

Return Policy:
1. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive. ,if you request 100% same as the picture ,please

don t make payment. i am sorry for it.

2,We will accept returns if dresses have quality problems, wrong delivery time, 

we also hold the right to refuse any unreasonable returns, such as wrong

size 

you gave us, or you do no not love it after you received it and some other

reasons for it .We refuse return the items without any quality problems. 

Generally speaking, custom sizes and custom colors cannot be returned. Because everyone's size and requirements are different, but if there are

obvious quality problems or size mistake and obvious color error in the

dress, please send me an email in time and show a picture to prove it.

3. If you find the Dress is in wrong color or measurements, please send us

clear pictures within 3 working days since you receive the dress. You can

return and refund after our confirmation;

4. If there is obvious quality problem with the dress, such as large dirt,

broken or defects surface, please send us clear pictures within 2 working

days since you receive the dress. We can solve this thing together .

5,Since computer screens have chromatic aberration ,especially between

CRT screen and LCD screen,we can not guarantee that the color of

our products will be exactly the same with the photos you see. And the

same color but different fabric must has chromatic aberration, so if you

asked us to return money back just because a little chromatic aberration,

we will not accept.

6, if you return it .please see it

1). You must contact us within 2 days (48 hours) from the reception of your dress(es). Please state the problem of the received goods and the

reason for the return.

2). Item(s) must be returned in its original condition with no signs of wear, tear, 

or odors.
3). Return shipping charges will be the buyer’s responsibility. It is buyer’s

responsibility to pay for the shipping fee of sending back and exchange.

4). Just quality problems or size mistake and obvious color error, we accept returning.
5).The shipping method that we used for u then when u ship it back you must use the same one.if we ship the dress to you by DHL/UPS then you need to use this one too.  

Thanks for reading .